Budget Bubble tube 130x10 cm

Size (lxwxh):	21,5 x 21,5 x 130 cm
Power:	230V

What is the difference between the budget bubble unit and the Nenko bubble units?

The budget bubble unit is attractive mainly because of its low price and is ideal for home use. The base of this unit is less sturdy, which is fine for a private setting. In contrast, the Nenko Interactive bubble units are designed for professional use in healthcare facilities, with a sturdier base and more functionalities for therapeutic purposes.

How does the black button work?

The black button is exclusively for adjusting the intensity of the bubbles. You can use the button to make the bubbles louder or softer. Unfortunately, the button does not offer the option to adjust the colour.

The fish are floating at the top, what can I do?

This is because there is air in the fishies. You can solve this by moving the fish in the tube, under water, back and forth for a while so that the air goes out.

How many liters does this bubble tube need?

This bubble tube requires approximately 8 liters of water.

How many chlorine tablets do I need for this bubble tube?

Fill the bubble tube with tap water and add pure chlorine tablets;

*1 tablet of 1.8 grams per 10 liters of water (this may smell unpleasant at first). The active chlorine is effective for about 1 to 3 months.

This bubble tube requires approximately 8 liters of water, for which you need 1 tablet of 1.8 grams.

How many jugs of your demineralized water do I need for the bubble tube?

Our jugs of demineralized water contain 5 liters per jug.

This bubble tube requires approximately 8 liters of water, so you need 2 jugs of water.

How do I empty a bubble tube?

You can fill and empty the bubble tubes with the bubble tube water pump. This water pump is specially developed by Nenko to make filling and emptying a bubble tube easier.

Why is it better to use demineralized water instead of chlorine tablets?

Chlorine tablets do keep bacteria out of the tube and ensure the water stays clean, but they do not remove limescale from the water. Demineralized water contains no minerals, and therefore no limescale, which means no limescale deposits can form on the non-return valve. Limescale is one of the main causes of broken bubble tubes!

Do I need to regularly change the water in a bubble tube?

Demineralized water ensures that a bubble tube stays fresh for a long time, but dust particles (which can enter through the hole in the lid) will eventually contaminate the water. We recommend changing the water at least once a year.

What about Legionella and bubble tubes?

All materials that involve stagnant cold water pose a risk of Legionella contamination, including bubble tubes. However, the risk is negligible (there can hardly be any aerosol formation due to the small hole in the lid), especially in combination with demineralized water and regular use.

Therefore, always ensure the bubble tube is used regularly, preferably every day. Replace the demineralized water annually. Always refill with demineralized water. If a bubble tube is inactive for more than a week, it is best to change the water and rinse the tube with water warmer than 60 degrees to prevent any contamination.

How do I clean the bubble tube?

We recommend adding a small amount of vinegar to the bubble tube and letting it soak overnight. This is mainly to remove limescale at the bottom;
Then remove the vinegar and refill it with water.

The tube itself can be cleaned well with a soft duster and warm water.

How can I clean the bubble tube if it has rarely been cleaned?

Rinse the tube thoroughly with warm water;
Use a soft duster to gently clean the inside of the tube;
Let the bubble tube bubble overnight in cleaning vinegar to loosen everything;
Rinse the bubble tube again;
Fill the bubble tube with demineralized water, or water with chlorine tablets.

We are not allowed to use a bubble tube due to hygiene protocols, but the material is so beautiful. What is an alternative?

For this reason, we have developed the LED Light Tube. This is a very beautiful alternative without water, ideal if you cannot install a bubble tube.

Is the bubble tube made of glass?

No, the bubble tube is made of plexiglass.

Does the budget bubble unit have additional accessories?

Unfortunately, no additional accessories are available for the budget bubble unit. This unit comes with fish as standard, but wall brackets, wheeled bases, white balls and water pumps are not suitable for this model.

How is the warranty on the bubble tubes?

All our products come with a 1-year factory warranty. This means that defects due to manufacturing errors will be repaired free of charge within this period. Unfortunately, the warranty does not cover defects caused by improper or incorrect use, damage due to dropping, improper maintenance, or normal wear and tear.

If the product is completely replaced during the warranty period, the warranty does not reset. For example, if the product is replaced after 9 months, you will still have 3 months of factory warranty on the replacement product.

Even outside the factory warranty, various parts of products can still be replaced, depending on the type of product and its expected lifespan. If you have a part repaired outside the warranty period, a 1-year factory warranty is provided on the replaced part. This warranty only applies to the replaced part, not the entire product.

Since we have more than 3000 products in our assortment, there is no standard answer on how we handle service requests, and it is up to our customer service to evaluate each case.

Therefore, we ask you to submit a repair request through your account. Normally, you will receive a response to your service inquiry within 1 to 2 working days.

How is the warranty on the bubble tubes?

All our products come with a 1-year factory warranty. This means that defects due to manufacturing errors will be repaired free of charge within this period. Unfortunately, the warranty does not cover defects caused by improper or incorrect use, damage due to dropping, improper maintenance, or normal wear and tear.

If the product is completely replaced during the warranty period, the warranty does not reset. For example, if the product is replaced after 9 months, you will still have 3 months of factory warranty on the replacement product.

Even outside the factory warranty, various parts of products can still be replaced, depending on the type of product and its expected lifespan. If you have a part repaired outside the warranty period, a 1-year factory warranty is provided on the replaced part. This warranty only applies to the replaced part, not the entire product.

Since we have more than 3000 products in our assortment, there is no standard answer on how we handle service requests, and it is up to our customer service to evaluate each case.

Therefore, we ask you to submit a repair request through your account. Normally, you will receive a response to your service inquiry within 1 to 2 working days.