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Nenko Interactive - Magic Ball Bubble Tube 200 x 20 cm

Nenko Interactive - Magic Ball Bubble Tube 200 x 20 cm

Item number: 19782095

Senses:

The visual sense is the perception of images. Developing and stimulating the central field of vision (what we see directly) and peripheral field of vision (zone outside the central field of vision), but also visual tracking. See

Target groups:

€ 1.000,36 Excl. VAT

€ 1.210,44

Incl. VAT

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Volume surcharge is calculated automatically in shopping cart or on quote (with this item, higher shipping costs for hard-to-reach locations and higher return costs can also be applicable)
This product can not be returned
This product cannot be cancelled/revoked/returned for hygiene reasons or because it is specially made to measure and/or colour!

A Must-Have for Snooze Spaces
Bubble units are essential in any snooze room or snooze corner. Our bubble tubes are specially designed to help both children and adults with disabilities relax and unwind.

Our bubble tube automatically changes colour thanks to its built-in LED lighting. This changing,... More details

Product information
Pros and Cons
Specifications
User manual
FAQs
Projects
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A Must-Have for Snooze Spaces

Bubble units are essential in any snooze room or snooze corner. Our bubble tubes are specially designed to help both children and adults with disabilities relax and unwind.

Our bubble tube automatically changes colour thanks to its built-in LED lighting. This changing, coloured light is not only visually appealing, but also helps create a calming environment. The constant movement of the bubbles in the bubble tube creates a calming effect. Watching the bubbles rise and fall can help reduce anxiety and stress, which is especially helpful for people with disabilities. The constant movement of the bubbles in the bubble tube creates a calming effect. Watching the constantly rising and falling bubbles helps reduce anxiety and stress, which is very beneficial for people with disabilities.

Our bubble tube offers more than just visual stimulation. The heat and gentle vibrations of the tube provide an extra layer of relaxation, allowing users to fully relax and unwind.

Our Magic balls version is equipped with double tube in which swimming figures and balls can move up and down. Includes white balls as shown in the picture + 1 other (extra) accessory (water figures, balls, fish etc. - depending on stock)

With 4-colour change, gentle vibrations and extra bubbles, this bubble unit offers the ultimate sensory experience. The LED lighting ensures minimal maintenance. The bubble unit changes colour automatically, but you can use the switch panel (22009134) and cube (18871134) to make the bubble unit interactive, allowing you to control the colours yourself. These products can be ordered separately.

Note: Should the Bubble Unit already be filled, it should never be tilted and/or moved.

Approximately 52 litres of water go into this soaking tube.
Size of base: 35 x 43 x 12.5 cm high, colour white.
200 cm high, including base

This product cannot be cancelled/revoked/returned for hygiene reasons or because it is specially made to measure and/or colour!

Pros and Cons

Extra visual stimulation through moving balls in a double tube
Adjustable quantity/size of bubbles
Thick tube wall for increased safety
12V technology

Difficult to move

Specifications

Size (lxwxh):	200 x ∅20 cm - 35 x 43 - 52L
Power:	220V/20W

User manual

Manual 19782095 EN download Replacing the tube of the bubble tube EN download Replace Pump of Bubble Unit download

FAQs Nenko Interactive - Magic Ball Bubble Tube 200 x 20 cm

My bubble tube is no longer producing bubbles.

There can be various causes for this problem:

1. Check if the control valve is not completely closed. The air valve is the knob at the front of the bubble tube. You can open and close it yourself;

2. After switching off the bubble tube, it may take some time for it to start producing bubbles again, as the pump needs to push out the air and water stagnating in the pipes. Check if you can hear the motor running.
If the above solutions do not resolve the issue and the bubble tube still does not produce bubbles, we kindly request you to report a repair via the following link:
www.nenko.com/customer-service/warranty-en-repair.

My bubble tube is no longer producing bubbles, but the light is still working.

The problem could be caused by a defective pump, possibly due to the use of an incorrect adapter. Check if you are using the original adapter with the correct technical specifications (AC / AC power). If you have used a different adapter, this unfortunately falls outside the warranty. In that case, you can order a new adapter on our website. The item number is 82017960.

The bubble tube is no longer giving light.

If your bubble tube no longer gives light, it may be that the LED lamp is defective. Replace the defective lamp with a new LED lamp. We recommend having a spare lamp in stock. These lamps are available on our website under item number 82011. Ensure that the LED lamp does not exceed 12V / AC 5W to prevent overloading the plug transformer. The LED lamp is set for a slow change of RGB colors.

The bubble tube is neither producing bubbles nor giving light.

There can be various causes for the bubble tube to stop functioning completely. We kindly request you to report a repair via the following link:

www.nenko.com/customer-service/warranty-en-repair

The tube of the bubble tube is broken.

If the tube of the bubble tube is broken, we can supply a new tube. The replacement tubes are specifically designed for the Nenko Interactive bubble tubes and are essential if the original tube of your bubble tube is broken. These separate tubes can be found on our website. For this bubble unit, this is the loose tube with part number 19782B.

Important: Always check the specifications of your current bubble tube to ensure that this part has the correct dimensions and specifications. We do not sell tubes for a budget bubble tube.

Our tubes are made of strong plexiglass, but this does not mean they are indestructible. If the target group using the bubble tubes is vigorous or aggressive, we recommend integrating the bubble tube into a padded base. Check out these modules on our website under the product group "Nenko Modules".
If this option takes up too much space or does not fit within the budget, we recommend our brackets for bubble tubes. We have brackets in both wood and plastic, with the wooden variant being sturdier than the plastic. Check out the adjustable wall brackets for the Nenko bubble tubes with a diameter of 15 cm and 20 cm.

The bubble tube is leaking.

Check for cracks in the tube. To prevent further damage, empty the bubble tube. You can do this yourself, but it is easier to use our water pump, item number 20605960.

Remove the cover from the base (by unscrewing the 4 screws) to check if the hoses are properly connected. Check if the check valves are working correctly; water should not enter the hoses from the base.

Once you have done this and it still doesn't work properly, report it as a repair on our website and take a photo of the hoses.

How do I empty a bubble tube?

You can fill and empty the bubble tubes with the bubble tube water pump. This water pump is specially developed by Nenko to make filling and emptying a bubble tube easier.

Check out more information about the water pump (20605960) on our website.

How many liters does this bubble tube need?

This bubble tube requires approximately 52 liters of water.

How many chlorine tablets do I need for this bubble tube?

Fill the bubble tube with tap water and add pure chlorine tablets;

*1 tablet of 1.8 grams per 10 liters of water (this may smell unpleasant at first). The active chlorine is effective for about 1 to 3 months.

This bubble tube requires approximately 52 liters of water, for which you need 5/6 tablets of 1.8 grams each.

How many jugs of your demineralized water do I need for the bubble tube?

Our jugs of demineralized water contain 5 liters per jug.

This bubble tube requires approximately 52 liters of water, so you need 11 jugs of water.

How can I clean the bubble tube if it has rarely been cleaned?

Empty the bubble tube (tip! Article 20605960);
Rinse the tube thoroughly with warm water;
Use a soft duster to gently clean the inside of the tube;
Let the bubble tube bubble overnight in cleaning vinegar to loosen everything;
Rinse the bubble tube again;
Fill the bubble tube with demineralized water, or water with chlorine tablets.

How do I clean the bubble tube?

Empty the bubble tube with our bubble tube water pump (20605960);
We recommend adding a small amount of vinegar to the bubble tube and letting it soak overnight. This is mainly to remove limescale at the bottom;
Then remove the vinegar and refill it with water. You can also use our bubble tube water pump (20605960) for this.

The tube itself can be cleaned well with a soft duster and warm water.

What about Legionella and bubble tubes?

All materials that involve stagnant cold water pose a risk of Legionella contamination, including bubble tubes. However, the risk is negligible (there can hardly be any aerosol formation due to the small hole in the lid), especially in combination with demineralized water and regular use.

Therefore, always ensure the bubble tube is used regularly, preferably every day. Replace the demineralized water annually. Always refill with demineralized water. If a bubble tube is inactive for more than a week, it is best to change the water and rinse the tube with water warmer than 60 degrees to prevent any contamination.

Do I need to regularly change the water in a bubble tube?

Demineralized water ensures that a bubble tube stays fresh for a long time, but dust particles (which can enter through the hole in the lid) will eventually contaminate the water. We recommend changing the water at least once a year.

Why is it better to use demineralized water instead of chlorine tablets?

Chlorine tablets do keep bacteria out of the tube and ensure the water stays clean, but they do not remove limescale from the water. Demineralized water contains no minerals, and therefore no limescale, which means no limescale deposits can form on the non-return valve. Limescale is one of the main causes of broken bubble tubes!

We are not allowed to use a bubble tube due to hygiene protocols, but the material is so beautiful. What is an alternative?

For this reason, we have developed the LED Light Tube. This is a very beautiful alternative without water, ideal if you cannot install a bubble tube.

Is a bubble tube suitable for a bathroom?

Yes, low voltage (12 V, 24 V) is allowed, but only if the transformer is located outside the bathroom or if the adapter is far away from the 'moist' zones in the bathroom.

Is it necessary to have a control panel or cube to change the colors of this bubble tube?

No, it is not necessary to have a control panel or cube to change the colors of the bubble tube. The colors of this bubble tube change automatically. However, if you want more interaction, you can use our Nenko Interactive line, such as the control panel (article number 22009134) or the cube (article number 18871134). With these products, you can manually adjust the colors of the bubble tube.

How is the warranty on the bubble tubes?

All our products come with a 1-year factory warranty. This means that defects due to manufacturing errors will be repaired free of charge within this period. Unfortunately, the warranty does not cover defects caused by improper or incorrect use, damage due to dropping, improper maintenance, or normal wear and tear.

If the product is completely replaced during the warranty period, the warranty does not reset. For example, if the product is replaced after 9 months, you will still have 3 months of factory warranty on the replacement product.

Even outside the factory warranty, various parts of products can still be replaced, depending on the type of product and its expected lifespan. If you have a part repaired outside the warranty period, a 1-year factory warranty is provided on the replaced part. This warranty only applies to the replaced part, not the entire product.

Since we have more than 3000 products in our assortment, there is no standard answer on how we handle service requests, and it is up to our customer service to evaluate each case.
Therefore, we ask you to submit a repair request through your account. Normally, you will receive a response to your service inquiry within 1 to 2 working days.

Do bubble tubes break easily during transport?

We can say very clearly and honestly that the bubble tubes do not break during transport. A few years ago, in consultation with our supplier, we redeveloped the boxes. These boxes are environmentally friendly and thoroughly tested to ensure that the bubble tubes do not get damaged during transport. To confirm this, we have dropped bubble tubes of 2.5 meters in the new boxes, and they did not break during the fall. The tube is also tested for 24 hours before it is ready for transport to ensure there are no leaks.

Note: Damage we encounter is invariably due to improper unpacking and placing the bubble tube on the ground. Always lift the bubble tube straight out of the packaging and place it directly on the ground. The edge of the bubble tube on the base is a circle only a few millimeters wide, which means you really cannot move it after filling.

To emphasize again: lift the bubble tube straight up out of the box, never at an angle! Never fill the bubble tube at an angle and do not move the bubble tube once it is filled!